Program

Dive into an impactful agenda designed to enhance your expertise and expand your industry network. The 2025 conference program features cutting-edge sessions on essential industry topics, from credit risk management to emerging travel trends. Prepare for global networking and interactive discussions tailored to provide a truly transformative conference experience.

Agenda Highlights

9.00am-12.00pm

Registration

10.00am-12.00pm

Masterclass: Airline Payments Academy
‍(Pre-Registration Required | Register Here)

Gain a clear understanding of the 4-party model and an in-depth exploration of payment risks. We'll examine what risks each of the participants in the payment chain bears, explore why deferred delivery merchants are considered high-risk, and discuss effective risk mitigation strategies. The session also includes ample time for Q&A to address your specific questions.

Thomas Helldorff

VP Airlines and Travel | WorldPay

Samuel Lindfield

Associate Director, Airlines & Mass Transportation | WorldPay

12.00pm-1:30pm

Networking Lunch

1.30pm-1.40pm

CEO's Welcome

Livia Vité

CEO | actuary.aero

1.40pm-2.10pm

Keynote: Introduction To Blockchain Based Settlement With Digital Currencies In The Travel Industry

Anke Hsu

Chief Growth Officer | Chain4Travel

2.10pm-2.40pm

A Macro-Economic View On The Travel Industry

Natalia Lechmanova

Chief Economist, Europe | Mastercard Economic Institute

2.40pm-3.00pm

Interview - Perspectives of a Growing OTA

Jin Kim

CFO | Microsignals

Paul van Alfen

Managing Director | Up in the Air

3.00pm-3.30pm

Coffee Break & Networking

3.30pm-3.50pm

Managing Financial Integrity Risk

Aymen Mechria

Co-Founder | mnc.aero

3.50pm-4.10pm

Fireside Chat: Leveraging Risk To Grow Revenue

Jennifer Gregoire

Strategic Sales Director | WorldPay

Joana Mosa

Business Development & Relationship Manager | actuary.aero

4.10pm-4.30pm

Interview: Credit Risk 5 Years After The Start Of The Pandemic

Linda Duan

Regional Treasurer & Head of Customer Risk Management | Mastercard

Paul van Alfen

Managing Director | Up in the Air

4.30pm-4.50pm

Revolut, A Neo-Bank's Approach To Travel Payments

Tom O’Higgins

Head of Strategic Accounts | Revolut

Leo Caporali

Head of Enterprise Sales | Revolut

7.30pm

Welcome Reception & Dinner

8.30am-9.00am

Registration

9.00am-9.10am

Opening & Sum Up of Day 1

9.10am-9.50am

Keynote: FTI Case Study

Dr. Max Teichert

Partner | Boston Consultancy Group

Patrick Plikat

Project Leader Fintech | Boston Consultancy Group

9.50am-10.35am

Navigating The World Of Consumer Protection Funds: An Introduction To Consumer Protection Schemes

Paul Nunn

COO | Advantage Travel Partnership

Ralf Pastleitner

Director Public Policy |
TUI

Benoît Chantoin

Director, Legal & Consumer Affairs |
ECTAA

Moderator: Eric Drésin, Secretary General | ECTAA

10.35am-11.15am

Coffee Break & Networking

11.15am-11.25am

Travel Agent Credit Risk - An Overview

Livia Vité

CEO | actuary.aero

11.25am-11.55am

Panel: VCCs For Supplier Payments - More Than Just A Payment Method

Mark Bowmer

Market Enablement | WEX

Javier Casas

Director Sales Engineer | Checkout.com

Rhiana Stickings

Payment Solutions Manager | Flight Centre Travel Group

Moderator: Livia Vité, CEO | actuary.aero

11.55am-12.15pm

Travel Fintech Trends

Manolo Bogajo

Director, Global Director of Payments | Amadeus Business Consulting

12.15pm-12.35pm

What’s New On actuary.aero?

Jako Jo Messina

Head of Development | actuary.aero

12.35pm-12.45pm

Pop Quiz - Bring your thinking caps!

12.45pm-2.00pm

Networking Lunch

2.00pm-2.20pm

What exactly Is Offer, Order & Settlement? An Introduction

Ann Cederhall

Travel Technology Strategist | Leapshift

2.20pm-2.40pm

Risk Exposure Is Different For Offer & Order Airlines. Or Is It?

Gonzalo Guillen Navarro

Head of Product, Digital Distribution & NDC | LATAM Airlines

Nicolas Ortiz

Head of Payments | Sabre

Part 1:
Travel agent risk 101

Livia Vité

CCO, Perseuss | Actuary

Part 2:
View from the ground

Christian Moeller

Director Transport & Distribution | ECTAA

Part 3:
Travel agent risk: the acquirer perspective

Samuel Lindfield

Airlines & Mass Transportation Director | Worldpay

Moderator: Ann Cederhall, Travel Technology Strategist | Leapshift

2.40pm-3.00pm

Protecting Your Business From Chargebacks

Michael Oliva

VP Franchise Management | Mastercard

3.00pm-3.10pm

Cracking The Code On Scheme Chargeback Rules

Maarten Alleman

Chief Product Officer | actuary.aero

3.10pm-3.30pm

Insights On Chargeback Management

Bart Szypkowski

Chief Revenue Officer and Global Head of Sales | ChargebackHelp

3.30pm-4.00pm

Coffee Break & Networking

4.30pm

Discover Madrid!

8.00pm

Apéro + Dinner

9.10am-9.15am

Opening & Sum Up Of Day 2

9.15am-10.00am

Expert Roundtables - An Opportunity To Get Under The Skin Of The 2025 actuary.aero Event Topics

10.00am-10.30am

Keynote: The Evolution Of Airline Payment Architecture

Mathieu Tahon

Principal Consultant, Payment and OOM | Branchspace

10.30am-11.00am

Coffee Break And Networking

11.00am-11.30am

Managing Risk For APM’s, Spotlight On Buy Now Pay Later

Charlotte Karg

Business Development Manager | Klarna

Daniel Pons

Co-Chief Risk Officer | seQura

Alexandre Carrera Lejeune

Head of Iberia | FLOA

Moderator: Paul van Alfen, Managing Director | Up in the Air

11.30am-11.50am

Beyond Travel - What About Event Ticketing?

Pablo De Mier

Country Manager Spain | CM.com

11.50am-12.15pm

Ask The actuary.aero Team + Closing

Joana Mosa

Business Development & Relationship Manager

Giang Ngo

Business Development & Relationship Manager

Jako Jo Messina

Head of Development

Santosh Tulshibagwale

Implementation Manager

12.15pm-1.30pm

Closing Lunch

End Of Conference

Stay Tuned for Updates

Stay tuned for more updates as we refine and expand the program to ensure a rewarding and impactful experience!

Agenda Highlights

Tuesday ‍1 April

Wednesday 2 April

Thursday 3 April

9.00am-12.00pm

Registration

10.00am-12.00pm

Masterclass: Airline Payments Academy‍(Pre-Registration Required | Register Here)

12.00pm-1:30pm

Networking Lunch

1.30pm-1.40pm

CEO's Welcome

1.40pm-2.10pm

Keynote: Introduction To Blockchain Based Settlement With Digital Currencies In The Travel Industry

2.10pm-2.40pm

A Macro-Economic View On The Travel Industry

2.40pm-3.00pm

Interview - Perspectives of a Growing OTA

3.00pm-3.30pm

Coffee Break & Networking

3.30pm-3.50pm

Managing Financial Integrity Risk

3.50pm-4.10pm

Fireside Chat: Leveraging Risk To Grow Revenue

4.10pm-4.30pm

Interview: Credit Risk 5 Years After The Start Of The Pandemic

4.30pm-4.50pm

Revolut, A Neo-Bank's Approach To Travel Payments

7.30pm

Welcome Reception & Dinner

8.30am-9.00am

Registration

9.00am-9.10am

Opening & Sum Up of Day 1

9.10am-9.50am

Keynote: FTI Case Study

9.50am-10.35am

Navigating The World Of Consumer Protection Funds: An Introduction To Consumer Protection Schemes

10.35am-11.15am

Coffee Break & Networking

11.15am-11.25am

Travel Agent Credit Risk - An Overview

11.25am-11.55am

Panel: VCCs For Supplier Payments - More Than Just A Payment Method

11.55am-12.15pm

Travel Fintech Trends

12.15pm-12.35pm

What’s New On actuary.aero?

12.35pm-12.45pm

Pop Quiz - Bring your thinking caps!

12.45pm-2.00pm

Networking Lunch

2.00pm-2.20pm

What exactly Is Offer, Order & Settlement? An Introduction

2.20pm-2.40pm

Risk Exposure Is Different For Offer & Order Airlines. Or Is It?

2.40pm-3.00pm

Protecting Your Business From Chargebacks

3.00pm-3.10pm

Cracking The Code On Scheme Chargeback Rules

3.10pm-3.30pm

Insights On Chargeback Management

3.30pm-4.00pm

Coffee Break & Networking

4.30pm

Discover Madrid!

8.00pm

Apéro + Dinner

9.10am-9.15am

Opening & Sum Up Of Day 2

9.15am-10.00am

Expert Roundtables - An Opportunity To Get Under The Skin Of The 2025 actuary.aero Event Topics

10.00am-10.30am

Keynote: The Evolution Of Airline Payment Architecture

10.30am-11.00am

Coffee Break And Networking

11.00am-11.30am

Managing Risk For APM’s, Spotlight On Buy Now Pay Later

11.30am-11.50am

Tuesday
‍1 April

Wednesday
2 April

Thursday
3 April

Masterclass: Airline Payments Academy
‍(Pre-Registration Required | Register Here)